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RUSSIAN DATING SCAMS |
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Our Company & Contacting UsAre you a US based company? Where is your office located? Can I check that you are a real company? How long have you been operating? How do you operate? Do you have a regular staff of detectives who travel to Russia or do you employ local detectives in Russia? How many clients have you had so far? Will it be possible to ask you to provide some references? I would like to call and discuss my situation in person. Does anyone in your office speaks English well enough to be able to do that? What is the best time to call and whom should I speak to to discuss my case? I submitted a quote request form 2 days ago and I have not received a reply. What should I do?
Our ServicesThe city where my girlfriend lives is not on your list of cities. Can you still do the investigation there? What is "Basic Check" and why is it required for all investigations? What if you performed Basic Check and did not find my girlfriend in the databases? Does this mean she is a scam? What is the difference between "Actual Address" and "Registered Address"? How are you going to check my girlfriend's Actual Address? How do you check my girlfriend's employment? How do you check my girlfriend's education? How are you going to check information about her marriages? How are you going to check information about her children? How do you check "Criminal records"? How do you check "Trips made outside the country of living for the last 3 years"? What is the difference between "Part-Time Surveillance" and "Full-Time Surveillance"? I would like to request a surveillance to check what my girlfriend is doing on Friday and Saturday nights. What would that cost and how will the investigators follow her? Is there any chance that my girlfriend can find out that I hired your company to investigate her?
Investigation ProceduresHow do I start the investigation? How long will the investigation take? How can I check on the status of my case? What copies of researched documents can I receive to make sure that your investigators are actually doing their job and not making up the results? Will you send me a report at the end of the investigation?
Fees & PaymentsWhat does the price $80 - $200 mean? How much will I have to pay? What if the investigation will require more funds than originally estimated? How much will I have to pay up front? Can
I pay in installments? What are your refund policies? What forms of payment do you accept? I do not have an account with PayPal. Can I just give you my credit card information by phone?
Fees & Payments
What does the price $80 - $200 mean? How much will I have to pay?
It means that depending on the circumstances of your case, the cost for this service is most likely to be somewhere between $80 and $200. Each region of Russia and Ukraine has its own pricing policies. We will provide you with a more accurate estimate once we receive your quote request.
Each agreed upon fee
includes:
Any additional case
related expenses will be discussed and applied separately.
What
if the investigation will require more funds than originally estimated? If the investigators
encounter some unforeseen difficulties or expenses, you will be immediately
informed. At that time Russian Detective will provide you with a new estimate. If at that point you
if decide to withdraw the investigation (partially or completely), you will be
able to do so. Any unused funds will be returned to you. In the case you
decide to continue the investigation into that matter we will agree upon new
price and the investigators will continue their work. If the investigators
encounter some unforeseen difficulties or expenses but fail to inform you about
them in timely manner, you will not be ask to pay anything above the original
estimate.
How much will I have to pay up front?
You will have to pay 50% of the estimated cost of the investigation up front.
If the cost of the investigation is considerable, we can work with you on the payment plan. Please contact us to discuss your situation.
What
if I decide to withdraw the investigation? If you decide to
withdraw the ongoing investigation, we will summarize for you all case-related
expenses that had occurred during the course of investigation. Those expenses
will have to be paid to us in full. Any remaining funds that may remain in your account at that time will be returned to you.
You can request a
refund if:
You can request a
partial refund if:
You cannot request a
refund if:
At the beginning of
the investigation you will be sent an invoice stating the minimum payment
necessary to start the investigation (Pre-Payment). We accept payments by
credit card (Visa, Master Card, American Express, Discover), E-Checks, Western
Union, MoneyGram, direct deposit, money order, as well as personal and business
checks.
I do not have a PayPal account. Can I give you my credit card information by phone?
No. We accept credit cards ONLY via PayPal web site. If you do not want to pay online, please use other methods of payment (check, direct deposit, WU, etc).
You can request a
case status report at any time. Such reports can be available to you by phone or
by email. The case status reports will not include any actual information found
during the process of the investigation unless the entire amount from the
current estimate had been paid in full. The case status reports will provide
information on the progress if the investigation or any issues that are impeding
the investigations.
Once the
investigation is completed we will forward you a summary of charges to include
the original estimate, all amounts paid, all charged incurred, and any
outstanding balance. The final report for each investigation will be forwarded
within 24 hours of the receipt of any outstanding balance for the current
estimate. The report will
include the itemized summary of your requested information, and when appropriate
our analysis or other comments concerning the investigation. |